Help Center

Frequently asked questions

How does this service work?

The basic principle is extremely simple - you need to find a service that suits your needs and provide us with the necessary information that will allow us to complete your order. Due to the vast variety of services offered by us the information might be for example summoner name, your preferred champions, preferred summoner spells, and so on.

Can I watch my experts during their matches?

Yes, you can for example add the account that is being serviced from another one and use the built-in spectate tool.

Can I contact my expert outside the game's client?

Yes, you can have a chat with experts on your order's page - there is a chat built-in, separate for every order.

My expert's performance doesn't meet my expectations, can I get a different one?

Yes, you can contact our customer support service (available 24/7) and ask for someone else to take over your order.

Can I be banned for using services?

There is always a small chance for it to happen. We do everything in our might to avoid it, but no one can guarantee 100% security. You must be aware of it, we do not take responsibility in such cases.

No games have been played on my account for hours, what is happening?

There is no easy answer to this question. In case there are no server problems, you can reach out to our Customer support via our live chat in the bottom right corner of the page. Those guys are available 24/7 and will answer your questions at lightning speed.

How long does it take to finish my order?

There is no simple answer to this question - there are many variables that affect the time required to get an order done. Some of them are: the number of divisions or wins ordered, boosters' availability at a given time, the current amount of orders, and some more. Because of it, we are not able to provide an exact timeframe.

Can I play on my account while the order is in progress?

Yes, you can, but there are some rules and limitations. First, you have to make sure that there is no expert in-game on your account. After making sure about it, remember to pause the order on your order's page. Then you can freely access and use your account apart from playing the queue type you had bought the purchase for.

I have placed an order, what now?

After your payment is processed you will be redirected to another page (you will also receive a confirmation of your payment via email). If you don't have an account on our page you will have to create one. Already registered users will be directly sent to the order's page. There you will have to put in all the necessary information and confirm it. Then your order will be activated and experts will be able to work on it. If you encounter any issues don't hesitate to contact our live support team. They're available 24/7 and eager to help, check the bottom right corner of the site to have a chat with them.

I would like to become a expert, what should I do?

Reach out to us via the contact form. Remember to check the requirements beforehand and include all crucial information about yourself.

Can you win my promotion games?

Unfortunately, we do not offer a service that would guarantee the win of your promo games. There are two alternatives, though: 1. Division boosting that will guarantee you advancing to a higher division (even if the promotion is lost at first, the order won't be marked as finished until we reach the division chosen by you). 2. Wins boosting that will not guarantee that you reach a higher division.

What servers do you operate on?

Currently, our services are available on these servers: North America, Europe West, Europe Nordic & East, Middle East, Brazil, Latin America, Russia, Turkey, Oceania, and Japan.

You don't offer any services for my region, could it be possible in the future?

Sure, we're constantly developing and it is possible that we will operate in more regions.

I paid for the service, but I put in incorrect information. What can I do?

Contact our 24/7 live customer support and describe the situation. If possible, we will correct the information. If not, your order will be refunded.

During the process my account skipped divisions, are there any extra costs?

No worries, there aren't. The price you see on the purchase page while placing an order is final.

What are gifts and how do they affect experts?

Gifts work just like a tip - you can send extra money to the expert for any reason. Be it their outstanding performance, playing your favourite champion, extreme politeness, or anything else - you name it.

There is no answer to my question in the FAQ, what can I do?

You can use our live chat service that is available 24/7. You can find it in the bottom right corner of the page.

How does coaching work?

First, you have to choose the coach most appealing to you and place an order. After doing so, you will be sent instructions on how to contact them. Then everything is up to you - setting up the schedule, what to focus on, how classes are conducted, and so on. Pretty much everything depends on your arrangements with the coach.