Frequently Asked Questions
How does this service work?
You pay us for improving your performance in ranked games. Depending on which type of service you choose, you give us your username and password and we play on your account or one of our workers play together with you. We have a lot of players which are at least in diamond 1 rank who guarantee the quality and speed required for your order.
What makes sure that my account won't get stolen?
The security of your account is provided by an application programmed by our developers. With that application no booster has the access to your private details.
Do the boosters have the access to my IP and RP?
No, the access to the shop is blocked by our application.
Will only one booster play on my account?
No. Our system is designed so your order is completed as fast as possible, which is why whichever booster is available will play on your account. Boosters also duo together.
Can the boosters play with the champion or role that I want?
You can choose Champions and Roles we should use on your account for free, but you have to select at least 4 champions for every selected role. You can set it after you activate your order in the Champions & Roles menu at your order details page.
Can I watch the games performed by the booster on my account?
Yes, you can use your smurf account or online scouters to watch it.
Can I contact the booster outside of the game?
Yes, on your order page there's a support chat which you can use to contact the booster or an administrator.
My booster isn't doing as well as I would like him to, can I get a different one?
Yes, all you have to do is contact us on our Live Support available in bottom-right corner of our page or fill out a contact form.
A booster who played on my account got reported and I got banned, what are you going to do about this?
The booster is going to be punished with a fine and you will receive RP to compensate for the ban.
Can I be banned for boosting?
There is always a small chance that this may happen, and no one can guarantee you 100% protection against it. If that will happen, we won't take responsibility for it.
There have been no games played on my account for hours now, why does this happen?
There's a lot of reasons why this can happen. If there are no server problems then you should contact the administrators through the contact form. We will happily solve all of your problems.
How long will you work on my account to get my desired division?
We aren't in a position to say how long exactly your account will be worked on. It depends on a few things that we have no control under such as the size of your order, the current amount of orders and the availability of our players. Sometimes it can take a couple of days and sometimes it can be done in under 24 hours.
Can I play on my account while you're working on it??
Yes but before the game you will need to check if a booster isn't currently playing on your account. After you've made sure that no booster is playing on your account, you can pause your order. Remember that you can play all game modes apart from queue you bought the service for.
I've made my payment, what now?
After your payment you will be redirected to a page with the registration process (you will also get a confirmation link on your e-mail). After you enter that page, you must create a new account if you don't already have one. After the creation of your account you will need to go to the order page and add your username and password. After you've done that , your account will be ready for boosting.
Can I play duo with my booster?
Yes you can, but only on duo queue orders (available here: http://elo-boost.net/boosting/purchase#duoq-division-boost)
I would like to become a booster, what shall I do?
Talk to us through the contact form. Remember that we recruit only diamond 1 and challenger players.
Can you win my promotion games?
We don't play promotion games only. We can offer you two ways of playing these games. The first option is a guaranteed promotion to a higher league or divison. The second option is to buy a certain amount of wins , this however doesn't guarantee promotion.
What servers do you function on?
At the moment we work on the following servers: North America, Europe West, Europe Nordic & East, Latin America, Russia, Turkey, Oceania and Japan!
You don't function on my server, when can I expect this to change?
It's possible that with time we will extend the range of our services, for updates you can track our facebook page.
I paid for the service but the league/division differs on my account from the league/division that I mentioned in the order, what now?
Write to us through the contact form or live support and let us know what is wrong and we will fix it or refund your order.
I paid for promotion from the fifth to fourth division but the booster jumped to division three, do I have to pay extra?
No. If you're happy, so are we.
What are gifts and why are they given to the boosters?
Gifts are extra money for the boosters. Gifts are given out by you and they cost you extra money. You can reward the booster for multiple reasons, for example a lot of wins in a row , high scores , games with your favourite champion or games as your favourite role.
I have a question which I can't find in the FAQ, how can I ask it?
You can ask us the question through the contact form or via live support chat.
How does the coaching look like?
Coaching begins with a conversation with the trainer. During that conversation you decide what you want to do with the trainer. It can be a game together or analysing a replay. What you will do depends on the trainer and the amount of time you buy.